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I was not certain of the compatibility of the newer handsets with additional features for the new model of the AT$T spread-spectrum 2-line phone systems. Set up was a snap, fit right in with the base and existing cordless system. I stuck with this exact item as opposed to the newer version available in office supply stores, and amazon, at a lower price.
I have been using this replacement for less than 6 months and today, after it dropped from a chair onto a soft floor, it quit working again. It's not like it was thrown or fell off a balcony. The phone itself is OK - I agree with some of the flaws others have pointed out but they don't bother me much. Yes, I dropped it but seriously, a phone should be made to withstand some minor trauma like this. For $75, I want a little better product. However the second of my handsets has now broken / quite working. I thought the first was a fluke; had owned it for several years so just replaced it.
With only one phone jack per floor, this has been quite convenient. Our house was built with very few phone jacks and with this handset (and the base phone) we have been able to add extensions wherever we have an electrical outlet. We are extremely happy with this handset. The connection is clear and has all the functions we need for our two-line home.
I have to constantly re-enter phone numbers but other than that its a nice phone. I like the phone but you have to press the buttons very hard to make sure it dialed that number.
Quality product and worth every penny. We have 3 of these handsets in our house, and on different floors. Would be lost without them.
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